icon-account
slow fashion quality eco-activewear empowering women to be wilder

Shipping


ENJOY FREE SHIPPING ON ALL NORTH AMERICAN ORDERS OVER $150 CAD

Our gift to you, to say thanks for the high show of support!

All orders are processed within 1-3 business days from purchase date, unless otherwise notified or requested. 

LOW SHIPPING RATES

We're footing some of the bill so you can enjoy low rate shipping. 

Shipping within British Columbia and Alberta

Our $8 flat rate includes tracking and $100 insurance coverage.

Average ship time in BC is 1 - 3 business days

Average ship time to Alberta is 2 - 4 business days

(also see local pickup option below)

Shipping within Canada

Our $15 flat rate includes tracking and $100 insurance coverage.

Average ship times is 5 - 7 business days

Shipping to the US

Our $15 flat rate includes tracking and $100 insurance coverage.

Average ship time is 6 - 8 business days. 

Local pickup - FREE! 

If you would prefer to pick up your order from Squamish, British Columbia please select local pickup to avoid shipping charges. We will email you following your purchase to advise when and where you order will be ready for pick-up. 

Returns

We're pleased to offer free returns. Please see our return policy for full details and instructions. Please also review your order confirmation carefully to confirm the size and quantity is correct. It's best for everyone to correct any mistakes before your order ships. As a small business in a competitive market your attention to your order details really helps us out! 

Holidays

Please expect longer ship times during high volume holidays such as Christmas. Delays can be as long as 3-4 weeks so we encourage shopping in November or having a nice "its coming" card ready to put under the tree. 

Customs delays

We know its frustrating when things get held up and we will help by sending an inquiry, but items held in customs are untraceable until they come out the other side. 

Lost packages 

If there is any issue in receiving your order please notify us right away and we will do everything we can to track it down for you. Canada Post will require your contact information including your phone number to confirm the package was not delivered. Failure to reach you will halt their investigation, so please be ready to help us help you by being reachable. 

Most lost packages are quickly found and delivered. 

In the rare case that the package cannot be found we will either send a replacement item or issue a refund if the item is no longer available or the delivery is too late to meet your needs. 

To contact us please click the "how can we help you?" button at the button right of this page or email nadine@bewildher.com